Circle K
poszukuje na stanowisko
Junior Specialist IT Network Operations Support (64865)

Forma zatrudnienia: Praca stała

Wymagania

We are looking for an enthusiastic and self- motivated Network IT Support professional who will be working as part of the Network Operations team, the successful candidate will be responsible for proactively IT Network monitoring,supporting users in all IT Network related issues, taking responsibility for them and finding solution in cooperation with other departments and vendors.

Qualifications

- Fluent English, verbal and written is required
- Minimum 3rd year of Telecommunication/Computer Science academic studies (preferred computer networking profile)
- Experience at IT support position
- Comprehensive understanding of IT technology with a focus on IP networks
- Ability to work on Shifts Schedule 24/7
- Open and communicative personality

Obowiązki

- Support users all over the world in solving network operation’s issues
- Analyze and document reported issues and outages - determine severity and impact of reported issues, and begin incident management process
- Deliver high levels of customer service always and ensure compliance with Service Level Agreements (SLAs)
- Proactive monitoring of network infrastructure
- Create and maintain documentation in the Service Management tool
- Document solutions into Knowledge Base articles to improve service delivery and quality
- Use of Remote support and desktop sharing technologies
- Connectivity and network support and troubleshooting in a complex, multi-site LAN/WAN environment
- Be a part of 24/7 service

Dodatkowe informacje

Looking for new opportunities in your career? Wherever you’re heading, let’s go there together.
You´ve probably already met us.
Maybe you´ve stopped by for a coffee, fueled up your car or grabbed something to eat on the go. Then you know what Circle K is all about. Making everyday life easier for people all over the world.
We´ve grown into a successful global company with over 15.000 stores in 24 countries, serving more than 6 million customers each day. In all, we have more than 120.000 people working at our stores and support offices.

In Circle K Business Centre, in Warszawa, which is part of our SSC structures, we provide IT services for Circle K in Europe, US and Canada. We have different functions here: Service Desk, Infrastructure, Network Operations, Development but what we have in common is the fact that no matter what we do, we understand the world we live in. We can see how fast it changes and how fascinating this can be. Curiosity and openness drives us towards new ideas, innovations, new technologies.

What do we offer

- Cooperation based on civil contract
- Private medical care
- Subsidized forms of sport activities
- English lessons subsidized by the company
- Group insurance
- Attractive discounts for products and services at our stations
- Employee stock purchase plan
- Friendly work atmosphere
- Integration events
- Trainings

Sposób aplikowania

https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=64865&company=SFR&username=

Zamieszczone przez: Biuro Karier